Customer Service

Shipping & Delivery: All of our consumable products are shipped directly from the manufacturers and therefore may arrive on different deliveries and at different times. Our contract items will be installed by a 1STCH service engineer at an agreed start date.
Privacy & Security: Your privacy is important to us. We will not share your details with any of our partners without your explicit concent.Please see our Privacy Policy for full details.
Returns & Replacements: You are protected by the standard distance selling regulations. See our full terms and conditions for further information.
Ordering: Ordering is simple. Choose your items, add them to your cart and click Checkout. You can pay with Paypal, Cheque/BACS or credit/debit card. You must create an account before you can place an order with us.
Viewing Orders: Your past and current orders can be viewed on your Account Dashboard.
Your account information can be changed on your Account Dashboard.

1st Class Hygiene