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    Customer Support


    Contact us

    1st Class Hygiene,

    5 Marquis Court Marquis Drive,

    Moira, Leics, DE12 6EJ
    weborders@1stch.co.uk
    01283 224 454

    Track your order

    If your order is delivered by courier you can track your parcel by clicking on the link in your ‘Order Confirmation’ email. All deliveries must be signed for. If you are out when the courier arrives, a card will be left with a contact number for you to call to rearrange delivery. If your orders delivered via Royal Mail you will be unable to track the delivery, however you should expect your order in the post within the next few days after it has been placed.
    See the Delivery & Payment page


    Delivery information

    Our products are generally delivered by courier or post. If your product is delivered by courier you may be given the option of choosing a premium delivery service for a small extra charge during the order process. We will notify you which delivery method we will use when we send you the ‘Order Confirmation’ email. Very occasionally different products with the same delivery method may be delivered separately.

    Delivery charges

    Products are delivered by courier or post. Delivery is free for Business Customers but a delivery charge of £4.95 will be applied for domestic customers.You can review applicable delivery charges before submitting your order. Your order confirmation email will notify you which delivery method we will use. Or contact our friendly sales team or call us on 01283 224 454 if you have any queries.

    Returns

    All goods can be returned within 14 days of purchase. Items should be returned in an unused, re-sellable condition.
    See the Returns & Refunds page